It's 2021 and statistics are showing that people are travelling one time again.
Later on a solid twelvemonth of staying abode, masking upwardly and keeping our collective altitude, people are hungry to explore the world.
Is information technology whatsoever wonder that when information technology comes to the best corporate disbelieve programs, clan member benefits, white-label rewards programs, and membership perks in general, discounted travel is often among the most hotly pursued additions to the mix.
So to better understand today's traveler, nosotros at Access take compiled statistics from research studies by travel and tourism related sources. This article is for statistics published in 2021, simply you tin observe all these and more from contempo years in our Travel and Tourism Statistics: The Ultimate Collection.
Nearly of these stats are focused on Americans who travel – though other nationalities may pitter-patter into the mix from time to time. Nosotros've provided source links for each statistic. Sometimes y'all'll find the data conflicts with other sources - so we'll leave it up to y'all to decipher which is nigh authentic.
We'll keep this list updated regularly with the latest and greatest. If you know of a stat we're missing, or want your own research included in our collection, leave the states a note in the comments. Enjoy!
- The Price of Travel: How Much People Spend
- Demographics: A Profile of People Who Travel
- Destinations: Where People Go When They Travel
- Reasons & Decisions: Why People Travel & How They Decide
- Activities: What People Do When They Travel
- Other Travel Statistics
Travel Costs: How Much People Spend
In 2021, totals for coin spent on travel in 2020 were released, revealing a major drop in travel spending. The next several statistics below show 2020 spending, with 2019 shown for comparison. 2021 spending will be added as statistics are released.
- In 2020, international travelers spent $83 billion compared to $233 billion in 2019, a loss of 64% (U.s.a. Travel)
- In 2020, International travelers spent coin on US appurtenances and services:
- Travel spending - $38.1 billion (compared to $139 billion in 2019)
- Rider fares - $26.5 billion (compared to $40.1 billion in 2019)
- Education-related - $37.four billion (compared to $44 billion in 2019)
- Health-related - $0.2 billion (compared to $one.2 billion in 2019)
- Border/seasonal workers - $vii.6 billion (compared to $nine.1 billion in 2019) (US Travel)
- US travel spending in 2020 totaled $680.3 billion ($642.2 billion domestic travel spending and $38.1 billion international spending) (U.s. Travel)
- United states of america travel spending in 2019 totaled $ane,172.vi billion ($993.5 billion domestic travel spending and $179.i billion international spending) (U.s. Travel)
Traveler Demographics: A Contour of People Who Travel
- 58% of business travelers say they are traveling in the summer of 2021 for work ( Morning Consult )
- 77% of US adults have stayed in a hotel or resort, 65% have flown and 27% take taken a prowl ( Morn Consult )
- 51% of business organisation travelers said they traveled for business at to the lowest degree four times a year pre-pandemic compared to 31% during the pandemic ( Morning Consult )
- 34% of business travelers said they haven't traveled at all since the pandemic started (equally of summertime 2021) ( Morning Consult )
- 3 in 10 business travelers don't plan to travel for business organisation at all in 2021 ( Morning Consult)
Travel Destinations: Where People Go When They Travel
- 65% of leisure travelers did not travel internationally in 2020 (TripAdvisor)
- 47% of travelers globally say they program to travel internationally in 2021 (TripAdvisor)
- 30% of travelers globally say won't travel internationally in 2021 (TripAdvisor)
- 11% of travelers take already booked an international trip for 2021, and an additional 17% say they are researching international trips with the intent to book (TripAdvisor)
- 13% of US travelers have booked an international trip in 2021 (TripAdvisor)
- Hotel searches for trips in Jan-Apr 2021 are predominantly for domestic locations, while searches for trips in May-December 2021 are predominantly for international locations (TripAdvisor)
- 77% of travelers globally say they will exist more than likely to travel internationally, and 86% domestically, if they receive the COVID-19 vaccine (TripAdvisor)
- 34% of Us travelers say they are much more likely to have an international trip in 2021 once they've received the vaccine (TripAdvisor)
- 26% of travelers globally, 30% of US travelers, say they will simply travel to destinations that require visitors to exist vaccinated before travel (TripAdvisor)
- 64% of people who programme to travel in 2021, plan to have 2+ domestic trips (TripAdvisor)
- lx% of people who plan to travel in 2021, programme to accept local trips (TripAdvisor)
- In the first week of January, nearly seventy% of hotel clickers on Tripadvisor were booking domestic trips (TripAdvisor)
- Globally, 74% of travelers program to have at least one domestic trip, and 45% plan at least ii domestic trips, in 2021 (TripAdvisor)
- 34% of Us travelers are planning at to the lowest degree three domestic trips in 2021 (TripAdvisor)
Reasons & Decisions: Why People Travel & How They Decide
- 74% of travelers say they volition spend more fourth dimension choosing a destination this year in 2021 (TripAdvisor)
- 66% of travelers say they volition spend more time reading reviews nearly destinations in 2021 (TripAdvisor)
- 72% of travelers say they will spend more than fourth dimension selecting their accommodations in 2021 (TripAdvisor)
- seventy% of travelers say they will spend more time finding things to do at their travel destination in 2021 (TripAdvisor)
- The height factors that influence consumer trust in travel and hospitality businesses include:
- Is reliable or dependable (85%)
- Has good client service and is responsive to bug (84%)
- Protects customers' data, privacy and security (83%)
- They have a proficient prophylactic record (83%)
- They make me experience secure and condom (83%)
- Consistently delivers on what they promise (82%)
- Is a proficient value for the price (82%)
- Treats customers well , fifty-fifty in tough times (82%)
- They regularly clean and sanitize (81%)
- Has always treated me well (eighty%) ( Morning Consult )
- The top factors that crusade consumers to lose trust in travel and hospitality businesses include:
- They mistreat passengers' luggage or personal possessions (86%)
- They have surprise fees (85%)
- You had a bad experience with them or their customer service (85%)
- They exercise not follow clear safety precautions (85%)
- They had a data breach and your personal information was compromised (85%)
- They are known for not being reliable (84%)
- They practise non regularly clean or sanitize (84%) ( Morning Consult )
- 35% of millennials say they take lost trust in a travel or hospitality brand and, as a result, will never use that brand again ( Morning Consult )
- Business concern travelers (61%) and wealthier Americans (57%) say if they trust a make, they go out of their style to purchase from them. This is college than the average among developed travelers (44%) (Morning Consult)
- 8 of the x most trusted travel and hospitality brands are hotels or resorts, with simply one airline on the list ( Morning Consult )
- Overall, travelers have a college net trust in travel brands than they did before the pandemic ( Morning time Consult )
- 65% of Us adults say they would stop purchasing from a travel brand if it did not follow safety precautions, 62% would terminate purchasing if a company failed to regularly clean ( Morning time Consult )
- 47% of US adults say they tend to trust travel and hospitality companies by default, only losing trust if the visitor does something bad ( Morn Consult )
- 32% of US adults say travel and hospitality companies accept to earn their trust ( Morning Consult )
- 57% of all U.s. adults say trust is a major factor in deciding on travel brands. Trust is even more important to consumers who are members of airline and hotel rewards programs (64%) and business travelers (64%) ( Forenoon Consult )
Travel Activities: What People Practice When They Travel
- 72% of travelers are excited to return to entertainment parks after the pandemic, 68% to moving-picture show theaters, 67% to bars/clubs, 79% to concerts and 74% to sporting events (Cardify)
Other Travel Statistics
- In March 2020, international visitations were down 96% compared to March 2019 every bit a event of pandemic lockdowns on travel (US Travel)
- In the yr 2020, international travel to the US brutal by 76% compared to 2019 (US Travel)
- Prior to the pandemic, directly travel jobs accounted for six% of the workforce and total travel-supported jobs accounted for 11% (Us Travel)
- In 2020, direct travel jobs accounted for 35% of jobs lost and total travel supported jobs deemed for 65% of jobs lost (The states Travel)
- 62% of travel and hospitality companies offer email support, 46% have Twitter profiles. Only 12% of travel companies are responsive via both email and social back up (Netomi)
- From the travel and hospitality companies that offer back up, 70% of emails and 46% of Twitter direct letters are never answered (Netomi)
- When travel and hospitality companies offer client back up, 97% of email responses do not provide a meaningful answer in the initial email response and 72% of companies don't provide a relevant response on social media (Netomi)
- When travel and hospitality companies answer customer inquiries, 57% reply to emails within the get-go 3 hours, and 22% reply within the first 15 minutes on Twitter (Netomi)
- Only 11% of travel and hospitality companies show empathy in email responses and 26% don't show any empathy on social media support (Netomi)
- The largest travel and hospitality companies (5,000+ employees) were the slowest responders on email, with an boilerplate response time of over 27 hours, just the quickest on Twitter, responding to social messages in five.eight hours, on boilerplate (Netomi)
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Topics: Customer Engagement, Customer Incentives, Fellow member Benefits, Travel, value enhancement, travel club incentives, tourism statistics, holiday statistics, business organization travel statistics, travel statistics
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